Spa, be it luxurious or not has been blooming in Vietnam region. Having faith in the great potential for the spa industry to keep growing, the much anticipated Cosmobeauté Vietnam 2013 is bringing you SPA HIGHLIGHTS!
Presented by the Malaysian Association of Wellness and Spa (MAWSPA), Ayu Mudiasih, a lecturer of Spa management courses in UTM (Universiti Teknologi Malaysia) will be sharing about "Understanding the Needs & Purposes of SOP and Learn to Create One for Your Spa for a More Profitable Operations".
SOP (Standard Operating Procedure)
A set of written instructions that document a routine or repetitive activity adopted by an Organization in its daily operations. The development and use of SOPs are an integral part of a successful quality system as it provides individuals with the information to perform a job efficiently, and facilities consistency in the quality and integrity of a product or end-result.
Ayu Mudiasih, the speaker for this talk has more than 10 years experience with Mandara Spa since 1996. Apart from running 3 spas and holding various positions in both local and international associations, Ayu owns a consulting company on spa set-ups and management, as well as providing spa related supplies.
Meet Ayu, the Honourable Secretary of the Malaysian Association of Wellness and Spa (MAWSPA) at Cosmobeauté Vietnam 2013!